United wants you to skip the queue
In a cheeky spot making use of YouTube's 'Skip the ad' function, 72andSunny LA encourage viewers to bypass their 15-minute-long, uneventful line.
Credits
View on- Agency 72andSunny/Playa Vista
- Executive Creative Director Lauren Smith
Explore full credits, grab hi-res stills and more on shots Vault

Credits
powered by- Agency 72andSunny/Playa Vista
- Executive Creative Director Lauren Smith
Top tip: don't bother watching the ad above in full. Nothing really happens. Seriously.
However, what the film lacks in octane it makes up for in audacious temptation and comedic copywriting - urging viewers to 'skip the ad' as a virtual demonstration of United Airlines' line-skipping Agent on Demand service.
“We hope people make it to the surprise at the end," teases Lauren Smith, Executive Creative Director, at 72andSunny LA. "Just kidding, there's no surprise. Just the same long line for 15 minutes. Although there is some charming copy along the way. But really, the true surprise is just being able to tie the really helpful benefit of the feature - skipping airport lines altogether - with some really innovative media ideas.”